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Unified Communications
Enterprises are replacing traditional PBXs with Unified Communication as a Service (UCaaS) at an incredible pace. UCaaS is feature-rich and easier to manage, using a delivery model where service providers offer collaboration tools and bill monthly providing flexibility and scalability for enterprise growth.
UCaaS Benefits: No hardware costs, remote functionality, create users in seconds, and web-based portal and control.
Integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. -- into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.
Voice Calling
This includes standard features such as voicemail transferring, call holding, three-way calling, and others.
Messaging
Instant and direct messaging is the most popular type of asynchronous communication, which enables the quick transferring of texts via chat applications.
Web Conferencing
This component of a UC System offers teleconferencing and the visibility of charts and diagrams to participants in real time. There can be additional features such as private questions, mute, and others.
Partners
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